new
For admins
Professional Plan
đ§ Upload Internal Documents to Your AI Knowledge Base
Weâre making it easier for your AI Agent to answer questions more accurately, even beyond your intranet content.

Whatâs new?
Admins will be able to upload internal documents directly into the AI Knowledge Base.

Why this matters
Until now, the AI Agent could only reference documents available in your intranet. With this update, you are now able to:
- Include additional internal resources not stored in the intranet
- Improve the accuracy and relevance of AI responses
- Centralize knowledge across different sources
How it works
- A new âAdd Internal Documentsâ section is available in the Admin â Knowledge Base page at https://admin.teamflect.com/#/settings/aisettings/knowledge-base
- Uploaded documents will appear and behave similarly to intranet resources
- The AI Agent will analyze these documents using the same system it already uses for intranet content